Revised: 08 JUNE 2021
The M1 cloud App (M1 Touch Cloud) provides a way to control your Elk / Ness M1 panel over a cloud connection.
You can remotely control your panel from your mobile device, at any time and any location while you have an active internet connection.
1 – Necessary Information:
To access the service you are required to provide the following user data:
1a. Your name
1b. Email address
1c. Username and Password
1d. Timezone and Country
Additional details may be required in the future.
2 – What we do with the information:
The information provided is not sold or accessable by any 3rd party, and is only stored on the PlanetM1 Cloud server.
We will only use the details provided (as above) to help identify you so you can connect and control systems on your cloud account.
When required, we may share data with trusted partners to help identify any issues we detect.
The information is required to be able to setup, create and register your user account on the PlanetM1 cloud server.
Details provided may also be used for PlanetM1 to contact you when required, and to send surveys when required.
PlanetM1 secures your personal information from unauthorized access, use or disclosure. When personal information is transmitted to our cloud servers, it is protected through the use of encryption between the app and cloud.
3 – Billing and Payments:
Payments by the end user is handled by Google Play or Apple App Store as an in-app purchase.
Payment tokens from Google Play or the Apple App Store is sent to the PlanetM1 Cloud server to verfiy the payment after the payment is complete.
PlanetM1 does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use the app and connect to our cloud server.
We have no responsibility or liability for the delection of, or the failure to store or transmit, any content and other information maintained or transmitted by any of our applications. We are not reponsible for the accuracy or reliablility of any information or advice transmitted through any of our applications.
We may at any time, limit your use or discontinue this applcation at our sole discretion. To the extent legally permitted, in no event shall we be liable for any losses or damages whatsover. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may or apply to you. In no event shall our total liability to you exceed the amount actually paid by you (if any) for the application, service and related software.
By using our applications and services you agree to the above policy.